Frequently Asked Questions (FAQs)

Can Ultralite Systems use Narrowband?

Yes, any of our new systems can be set up for Narrowband UVB, or for a UVA/Narrowband UVB combination. Our older systems can always be upgraded and converted as well.

When should we change our lamps?

This is really a personal call with every user. The lamps are typically good for 300-400 hours of use but you will see your output/flux drop and the treatment times start to get longer. When the output drops below 12-15 MW C on UVA and below .500 on UVB we recommend that the lamps be changed. Your patients will be grateful and your treatment times will be kept at a minimum.

Why does our controller lock after each treatment?

Unlock the controller with the Ultralite Maintenance password. Press Select 10, enter. Press clear to cancel the automatic-locking feature.

Still Have Questions

If you have questions or are experiencing trouble beyond routine maintenance procedures, see our answers to our customers' most frequently asked questions.

Need Professional Service?

Ultralite has a staff of qualified technicians dedicated to servicing your system to keep it operating at maximum performance. If you still have operational or technical questions, or need to schedule a service call to repair, calibrate, and maintain your system, please contact us.